Enjoyed lunch here with my daughter. We dined on the patio and it wasn’t busy at all. Our server was funny and attentive. Our pizzas were delicious, the Greek salad with Esperanza dressing is my fav. I usually get a small white with sausage and spinach, my daughter enjoys the buffalo chicken pizza.
Well they certainly have redeemed their self in a BIG way! They manager stepped up and contacted us. Sent us certificates along with an apology and asked us to please try them again. We are happy to say we went back tonight with friends and everything was impeccable!! Service was spot on. Food was terrific. Could not have been any better.. the manager happened to have been there and she was so kind. We will be back. We love Mellow Mushroom and are very happy that we will not have to go to Acworth to get our favorite pizza anymore! Thank you to this manager Brenna for going above and beyond to make it right!
Update: Tried again after 2 years and no different Our! Food was horrible! Ordered wings w/ blue cheese. I received old wings and very old celery & carrots with creamy dressing that was in no way blue cheese! Picture below!
Our past experience with Mellow have been great. We are "regulars" when there is not a pandemic. We stopped in today for lunch. We were wearing our masks and sat on the patio outside. No one else was there. Our normal rating for previous trips would have been always a 5. Today They get 2 stars. One for the nice waiter and the other for the pizza. Where they lack is when as we are eating they allow a very large party to sit right beside us. Lots of kids and women. There was ZERO social distancing practiced on the patio. A woman kept standing right at my side with no mask. I immediately went to the front desk to pay my bill and get a box to take our just seved pizza home. I told them exactly why. My response was "sorry mam people just dont listen". Not once did anyone actually tell them they had to social distance! We had our water and tea comped for the problem.
They also took the bruschetta off of the bill because the bread was so old and stale that you couldn't eat it. We would have rather had it replaced as it is our favorite! We just did not want to wait. I expected more from Mellow Mushroom. We spent $37 which doesn't compare to the large group but they still should have respected our right to social distancing.
I really enjoyed the food here. Good atmosphere, friendly staff, and good food. I ordered a large Pepperoni Pizza. A large Pesto & BBQ Pizza, and a Chcjen and Veggie Calzone. All the items were fresh and the food was served hot. The food was extremely tasty and flavorful. I recommend this place (Mellow Mushroom) and definitely plan to dine there again soon.
We eat here frequently and always have an excellent experience! Our servers are friendly, prompt, and helpful. The food is prepared very well and the dining areas/bathroom are always clean.