Are You Ready to Mellow?

– Craft delicious cocktails and serve drinks while engaging with guests to provide memorable experiences

– Help us create innovative cocktails to match flavor profiles and current drink or ingredient trends

– Continually seek out ways to exceed our guests’ needs and expectations; keep a positive attitude while dealing with customer feedback

– Help plan and serve bar menu; take food orders and serve guests at the bar

– Monitor, restock, and replenish bar inventory; keep the bar area sparkling clean

– Check IDs to confirm legal drinking age for all guests

– Handle bills and payments; keep the cash drawer balanced

– Comply with food and beverage regulations; maintain current knowledge of all laws affecting alcohol purchase and patron safety

– Above all: provide positive, memorable, and hospitable experiences for all our guests; find ways to exceed guests’ expectations

– Be welcoming and accommodating; present menus, educate patrons, and answer questions with a Mellow vibe

– Take orders; make recommendations and offer positive feedback while being your unique self

– Be attentive and quick; make sure guests are relaxed and comfortable; make sure all beverages are full or replaced

– Issue bills and process payments; help prepare tables, clean workstations, you know this stuff

– Listen to complaints or problems with a positive attitude; solve problems on your feet and offer solutions

– Have fun; enjoy working with your amazing team of pizza bakers, fellow servers, and craft cocktail makers

– Greet all guests with a smile upon arrival; maintain good energy and optimism in a fast-paced environment

– Seat guests according to server availability; accommodate special requests and answer questions about the menu

– Manage the waiting list like a pro; record names and party numbers then provide an estimated waiting time

– Answer phones and manage the wait list system; be the tour guide of the Mellow experience for call-in, dining room, and bar guests

– Assist with take-out orders, as needed

– Inspect tables for proper presentation and completeness; assist servers and team members when called upon

– Thank guests as they leave and invite them to return; help ensure that every guest creates a positive memory

– Help us provide a clean, pleasant, and Mellow dining experience for all guests

– Set all tables with proper plates, glasses, utensils, napkins, and condiments

– Clear tables when guests are finished (happy) and prepare tables for new arrivals (excited)

– Support wait staff by assisting them with guest needs; refill water and iced tea glasses; replenish utensils

– Help Mellow Mushroom maintain a clean and sanitary environment; sweep floors, take out trash, and pay attention to all surfaces

– Keep a clean and sanitary bussing station; take pride in everything you do at work

– Handle and process all guest payments with a smile and a positive attitude

– Be organized and detail oriented; process credit cards accurately and maintain a balanced cash drawer

– Issue cash receipts and refunds when necessary; handle and resolve customer complaints

– Know the menu; promote products and new menu items; remind customers of how amazing our food and drinks are

– Be dependable and punctual; take pride in your role and be a good team member

– Maintain a clean and tidy workstation; the register area should reflect our high standards for cleanliness and safety

– Prepare the highest quality pizza dough, sauces, cheeses, and toppings (tomatoes, peppers, mushrooms, onions, who else is hungry)

– Becoming a master at spinning dough in an open kitchen; our customers love this, they will cheer for you (not really), but you can wink or smile

– Monitor exact temperatures and cooking times for our notoriously delicious, stone-baked pizzas

– Be comfortable talking to coworkers and guests; we need your commitment to furthering the Mellow vibe with everyone

– Help us continually innovate our menu by trying new recipes—ours and yours

– Follow our recipes to exact detail; weigh and measure ingredients to proper specifications

– Clean and sanitize all work surfaces and utensils/equipment; we pride ourselves on strict standards for food safety

– Conduct all food preparation duties (washing, chopping, cutting, weighing, measuring, storing) safely and expertly

– Label and stock ingredients on shelves; keep track of inventory as needed

– Measure ingredients and seasonings; help prepare our house-made menu items and ingredients

– Perform basic kitchen duties like reducing sauces and parboiling; prep simple dishes like soups and salads

– Maintain a clean and orderly kitchen; keep all surfaces and tools clean

– Follow proper nutrition and sanitation guidelines; promote food safety above all else

– Remember that your work contributes to our guests’ enjoyment of food taste and plate presentation

– Portion, prepare, and assemble menu items (Munchies, Greens and Sweets) as requested

– Possess a solid sense of timing; follow cooking and plating procedures to ensure each guest receives a timely, fresh meal

– Make sure food quality and presentation live up to Mellow standards; take pride in your work

– Set up workstations with ingredients and cooking equipment; help kitchen staff when requested

– Help maintain a sanitized, safe, and orderly environment in the kitchen

– Monitor stock, refill necessary items, and place orders for shortages

– Be comfortable standing for long periods and lifting heavy items while keeping a positive attitude

– Prepare Mellow Mushroom menu; be the master of slicing, chopping, and grilling

– Possess an impeccable sense of timing; coordinating with other kitchen team members to ensure every table and guest receive orders in a timely fashion

– Set up workstations with ingredients and cooking equipment; help kitchen staff when requested

– Help Mellow Mushroom maintain a sanitized, safe, and orderly environment in the kitchen

– Monitor stock, refill necessary items, and place orders for shortages

– Be comfortable standing for long periods and lifting heavy items while keeping a positive attitude

– Clean all prep equipment, silverware, glassware and dishes to strict sanitation requirements

– Operate the dishwasher as needed; keep the dish storage, service line, and prep areas organized and clean

– Enjoy the fast pace of our restaurant; the dishwasher’s pace is critical to turning tables and keeping up with rushes

– Keep an eye out for any repair needs; report them as necessary

– Monitor, empty, and clean all trash and recycling bins

– Be comfortable standing for long periods of time as well as lifting/loading up to 40 pounds

– Assist kitchen staff and follow instructions to keep operations moving as smoothly as possible

– Assist in managing all aspects of restaurant operations – including staffing, food quality, service, and cleanliness

– Visit with our guests; make sure everyone is extremely comfortable, well attended to, and/or crying tears of joy

– Help us control the business end of the business; create P&L statements to increase profits and minimize losses

– Train new employees and supervise current employees to consistently provide exemplary service with a Mellow vibe

– Maintain a healthy and safe environment for guests and staff by adhering to safety and sanitation standards

– Schedule maintenance and repairs as needed; things sometimes break, we need you to help fix them

– Take the lead resolving issues with customers or employees. Especially when the Manager is off duty or working on other pizza-based projects.